Privacy Policy

Updated at 2020-10-23

Free PDF Convert (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Free PDF Convert.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Free PDF Convert. When users access or use our service, they signify that they have thoroughly read and understood our use, storage, collection, and disclosure of personal information. They agree to use the service as described in our Terms of Service and this Privacy Policy.

Definitions and key terms

To ensure that you understand each of the terms mentioned in this Privacy Policy, we have defined the following as:

  • Cookie: It refers to a small amount of data that is generated when you use the site. The data is saved by the internet browser. This enables the browser to identify your activity, provide analytics, and remember all your information based on your login information and language preference.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Free PDF Convert, that is responsible for your information under this Privacy Policy.
  • Country: where Free PDF Convert or the owners/founders of Free PDF Convert are based, in this case is CZ
  • Customer: refers to the company, organization or person that signs up to use the Free PDF Convert Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Free PDF Convert and use the services.
  • IP Address: It stands for Internet Protocol address and each device that uses the internet is given the number which is considered its IP address. These numbers are usually assigned in geographic blocks. The location from which the device connects to the internet can be identified by the IP address.
  • Personnel: refers to those individuals who are employed by Free PDF Convert or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: It includes the information which is directly and indirectly linked to the personal information of the users such as the personal identification number. This allows the identification of natural persons.
  • Service: refers to the service provided by Free PDF Convert as described in the relative terms (if available) and on this platform.
  • Third-Party Service: It refers to marketing partners, promotional partners, contest sponsors, and advertisers, and others that provide our content and products which might interest you.
  • Website: Free PDF Convert."’s" site, which can be accessed via this URL:
  • You: a person or entity that is registered with Free PDF Convert to use the Services.


Information automatically collected

When you visit our platform, your information such as your IP (Internet Protocol) address and device or browser characteristics are collected automatically. The information might be used for connecting the computer with the internet. Besides this, other information automatically collected includes the connection information, computer details, password, email address, and login. The information includes time zone settings, version, browser plug-in types, operating systems, purchase history, the URL (Uniform Resource Locator), through our website which might include the time and date, cookie number; which web pages are viewed on the site or searched; the number used for calling our Call Center. 

We might also make use of browser data like flash local shared objects, cookies, and other similar data to prevent fraud and for other purposes. Software tools like JavaScript may be used by us during your visits for measuring and collecting session information such as page interaction information (including clicks and scrolls), length of visits, download errors, methods used for browsing, and page response times. Technical information might also be collected by us for identify which device you use for preventing fraud as well as diagnostic purposes.

Certain information when you navigate, use, or visit our platform is also collected. It does not reveal your identification such as contact information or name. However, it might include usage and device information like device characteristics, location, and country, device name, referring URLs, language preferences, operating system, and IP address. The information is required for maintaining our security and for reporting and internal analytics purposes.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Free PDF Convert or any of its Corporate Affiliates (as defined herein), or that portion of Free PDF Convert or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.


We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Free PDF Convert, whether by ownership or otherwise. The Information we offer to the Corporate Affiliates would be treated by the Corporate Affiliates as per the terms and conditions mentioned in this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of CZ without regard to its conflict of laws provision. You give content to the appropriate courts for having jurisdiction in connection to any dispute or action arising in connection with or under this Privacy Policy except individuals that enjoy rights under the Swiss-US framework or Privacy Shield.

The laws of CZ, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Know that the use of our website might also subject you to other local, national, state, or even international regulations.

By using Free PDF Convert or contacting us directly, you signify your acceptance of this Privacy Policy. Users that do not agree to the terms and conditions laid out in this Privacy Policy should not use our website or any of our services. However, direct engagement or continued use of the site, or following changes to the Privacy Policy would not affect disclosure or use of your information meaning that you would also agree to those changes. 

Your Consent

Our Privacy Policy has been updated to ensure that you benefit from maximum transparency over when and how you use our site. When you use our website, make a purchase, or register an account, you hereby content to this Privacy Policy and all of the terms set herein.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Free PDF Convert. Free PDF Convert does not take responsibility over the content, opinions, and accuracy of the content of such websites and their investigation, monitoring, or checking for completeness or accuracy. Please note that if you click on a link to visit another website from our website, our Privacy Policy would no longer apply and your interaction and browsing would be subject to the rules and policies of that website. This means that the other website would have its own cookies or other methods for collection your information


Our website might contain some third party links and advertisements to other third party websites. Free PDF Convert does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept.

We do not take any liability or responsibility for the content or conduct of the advertisements or offerings made by any of the third parties. The only reason why there is advertising is to ensure that you get to continue using Free PDF Convert for free. However, we strive to make sure that ads you see are relevant, unobtrusive, and safe.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Free PDF Convert of the third party sites, goods or services.Keep in mind that Free PDF Convert does not take responsibility over the content of the ads that pop up. Similarly, we do not take any responsibility of the promises made or the reliability/ quality of the services or products highlighted in the advertisements.

Cookies for Advertising

The cookies help collect data of your online activity and use of other services on the site to ensure that the online advertisements are more effective and relevant. It is referred to as interest-based advertising. These cookies are also responsible for performing functions such as making sure that the ads are displayed properly for the advertisers and that the same ads do not continuously reappear. Without cookies, advertisers would have a difficult time reaching their audience or knowing which ads are displayed and the number of clicks they receive.


Free PDF Convert uses "Cookies" to identify the areas of our website that you have visited. Cookies store small piece of data on the mobile device or computer of the web browser. They are used for enhancing functionality and performance of the site but not for unessential use. But, if there are no cookies, certain functionalities such as videos would be unavailable or your login details would need to be entered every time you pay a visit to the website as the site would not remember whether you have logged in before or not. The use of cookies can also be disabled by most web browsers. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Regardless of where you might be located, it is possible to set the browser you use to block cookies or any similar technology. However, this action might prevent the website from properly functioning as essential cookies might get blocked and you would be unable to utilize the services and features. Moreover, you should also bear in mind that you might lose some of the saved information as well (such as the site preferences, saved login details) if the cookies of the browser you are using are blocked. Each browser has different controls available. Even if you disable the cookie or any category of the cookie, it would not delete the cookie from the browser. Instead, you would have to do this on your own from the browser by selecting the help menu to go through more information.

Remarketing Services

Remarketing services are also used by our website.

If you are unaware of remarketing, it is retargeting of ads to serve people from all over the internet who visit your website. It would permit your company to be considered as following people around when they use the internet by serving relevant ads of the platforms and websites that they use the most. 

Payment Details

As for all the credit card or payment processing details that you give us, we would ensure that they are kept confidential and are stored as securely as possible.

Kids' Privacy

Anyone under 13 years of age will not be addressed by us. Our website does not collect personal identifiable information of anyone who is less than 13 years old knowingly. If you are the parent or guardian of a child who has submitted personal data and you are aware of it, you should contact us. Then, once we come to know about such personal data of anyone less than 13 years of age which has been collected without your parental consent, we will initiate steps for its removal from all our servers.

Changes To Our Privacy Policy

Our Services and policies might be changed from time to time and in such a case we would have to make desired changes to this Privacy Policy to ensure that our Services and policies are accurately reflected here. We will notify you through our Service of any change if required by law before making any changes to the Privacy Policy. Thus, we will provide you with an opportunity to review the Privacy Policy before it comes into effect. After such notification, you would become bound by the new Privacy Policy. You can have account deleted if you do not accept the updated Privacy Policy.

Third-Party Services

Third-party content such as applications, information, data, and other products are included or displayed on the site to third-party sites or services (Known as Third-Party Services).

You acknowledge and agree that Free PDF Convert shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Free PDF Convert does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

The Third-Party Services as well as the links provided are only offered to you as a convenience. You use and access them on your own risk and are subject to the policies of those third parties terms and conditions.

Tracking Technologies

  • Cookies

    We use Cookies to enhance the performance and functionality of our $platform but are non-essential to their use. But, if there are no such cookies, some of the functionalities such as videos might not be available or you would have to enter the login details each time you pay the platform a visit as it would be impossible for us to remember if you used the site in the past.

  • Local Storage

    Also referred to as DOM storage, local storage offers web apps the protocols and methods for client-side data storage. Persistent data storage is supported by web storage. It is just like cookies but have greater capacity and none of the information would be stored in the request header of the HTTP.

  • Sessions

    $elnombre uses "Sessions" to identify the areas of our website that you have visited. Session refers to the small piece of data which is stored on the mobile device or computer by the web browser.

Information about General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA) and your information is collected and used, this section of the Privacy Policy would apply to you. We will explain here how your data is used and why it is collected and maintained to ensure protection and avoid the replication of your data.

What is GDPR?

EU residents need to be aware of GDPR. It is an EU data and privacy protection law which regulates how the data of EU residents is protected. The law helps enhance the amount of control that EU residents have over their own data.

It is important to note that the GDPR is not only relevant to EU-based companies, but also those operating globally. The data of our customers is very important to us regardless of where one might be located. This is the reason why GDPR controls have been implemented as the baseline standard for our global operations.

What is personal data?

Personal data refers to any data of an identified or identifiable individual. A variety of information is covered by GDPR. It is used either on its own or in combination with more information for identifying a person. Personal data is more than just the email address or name of the individual. Some notable examples of personal data include ethnicity, sexual orientation, physical address, IP address, biometric data, genetic data, political opinions, and financial information.

The principles of data protection are mentioned below:

  • The personal data which has been collected can only be processed in a transparent, legal, and fair manner. It can only used as would be expected by the individual.
  • The personal data can be collected for satisfying only the specific purpose and nothing else. The personal data being collected has to be specified.
  • The personal data can only be held for a certain period of time. Then, it should not be discarded.
  • Only the persons mentioned in the GDPR can gain access to the personal data. They also have the authority to copy the data and update, delete, restrict, or move it to somewhere else.

Why is GDPR important?

With the introduction of the GDPR, new requirements of how companies can protect the personal data of individuals that they collected and processed are set. It boosts the stakes for meeting compliance through the improvement of enforcement of laws. Beyond these facts it's simply the right thing to do. Free PDF convert believes that data privacy is extremely important. This is why we have established strong security and privacy practices for going beyond the requirements set by the regulation.

Individual Data Subject's Rights - Data Access, Portability and Deletion

Our goal is to help meet the data rights of our valued customers by following the requirements as set out by the GDPR. Free PDF Convert processes or stores all personal data in fully vetted, DPA compliant vendors. All the personal data and conversations are stored by us for up to 6 years as long as the account has not been deleted. In such a case, all of the data would be disposed according to our Privacy Policy and Terms of Service and would not hold data for more than 2 months.

As we are well-aware of our EU-based customers, we strive to offer them with the best platform where they can access, retrieve, update, and remove their data. We've been set up as self service from the start and have always given you access to your data and your customers data. You can count on our customer support team to help you out. They will be happy to answer all of your queries.

California Residents

As per the CCPA (California Consumer Privacy Act), we are obligated by law to disclose categories of the personal information collected and used as well as the categories of the sources from which the personal information is collected and the third parties that we share the information is shared.

Under the California law, we also have to communicate the rights of Californian residents as mentioned below:

  • The Right to Know and Access: A verifiable request may be submitted for requesting the information involving the personal information categories collected, used, or shared; the purpose of those categories; the sources of those categories; and the specific personal information collected concerning you.
  • The Right to Receive Equal Service: We cannot discriminate against anyone for exercising their privacy rights.
  • The Right to Delete: A verifiable request can be submitted for closing your account and deleting the personal information that has been collected about you.

You can also request the business not sell consumer personal data if that business sells consumer personal data.

Once you have made a request, we will respond to you within a month. Please contact us in order to exercise any of the rights mentioned above.

Free PDF Convert does not sell any personal information of users.

To learn more about your rights, kindly contact us.

Contact Us

Feel free to contact us in case you have any queries.

Via Email: